Effective Date: 10-01-2025
Welcome to Eynora. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (www.eyznora.com) or purchase our products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal and non-personal information:
- Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
- Date of birth or due date (for personalized pregnancy features)
- Non-Personal Information:
- IP address
- Browser type and version
- Cookies and similar tracking data (see Section 6: Cookies)
- Website usage statistics (e.g., pages visited, time spent)
- Optional Information:
- Preferences related to maternity stages (e.g., pregnancy or postpartum needs)
2. How We Use Your Information
We use the collected information to:
- Process orders, payments, and deliveries.
- Provide personalized services like dashboards, kick count tracking, and due date features.
- Communicate updates about your orders, new products, or offers.
- Improve our website, products, and user experience.
- Send promotional or marketing communications (with consent).
- Respond to queries, complaints, or customer support requests.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal data. However, we may share your information in the following cases:
- Third-Party Service Providers: For order processing, payments, shipping, analytics, or marketing.
- Legal Compliance: If required to comply with applicable laws, court orders, or regulatory obligations.
- Business Transfers: In the event of a merger, sale, or acquisition.
All third parties are bound by confidentiality agreements and data protection laws.
4. International Data Transfers
If you access our services from outside India, your information may be transferred to and processed in India or other countries where our servers or third-party partners are located. We ensure that your data is protected under applicable privacy laws (such as GDPR for European users).
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request to delete your personal information (subject to legal or contractual obligations).
- Opt-out: Unsubscribe from promotional emails or marketing communications at any time.
To exercise these rights, please contact us at: info@eyznora.com
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance website functionality.
- Provide a personalized experience.
- Analyze website traffic and performance.
You can manage or disable cookies through your browser settings. However, disabling cookies may impact certain features of our website.
7. Security of Your Information
We implement industry-standard security measures (e.g., SSL encryption, firewalls) to protect your data from unauthorized access, misuse, or loss. However, no online platform can guarantee absolute security.
8. Retention of Data
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Please review this policy periodically to stay informed.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@eyznora.com
Phone: 01169266394
