EYZNORA Terms and Conditions
Last Updated: 10-01-2025
Welcome to Eyznora, your destination for luxury maternity fashion and Lifestyle collections. These Terms and Conditions ("Terms") govern your access to and use of the EYZNORA website and all transactions conducted through it. By accessing or using the website, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By using our website, you accept and agree to comply with these Terms. If you do not agree to these Terms, please do not use this website. EYZNORA reserves the right to modify these Terms at any time, and such changes will become effective immediately upon being posted on the website. It is your responsibility to review these Terms periodically for any updates.
2. Ownership
EYZNORA is a brand fully owned and operated by Woman Daker LLP, registered in India with LLPIN ABB-2845. Woman Daker LLP reserves all rights pertaining to the EYZNORA brand, including but not limited to the brand name, trademarks, intellectual property, and operational activities.
Any unauthorized use, reproduction, or distribution of EYZNORA’s intellectual property without prior written consent from Woman Daker LLP is strictly prohibited and subject to legal action.
By accessing or using the EYZNORA website, products, or services, you acknowledge and agree to these terms of ownership.
3. Account Registration
- To access certain features and services on the EYZNORA website, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it when necessary.
- You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you suspect any unauthorized use, please notify us immediately.
- EYZNORA reserves the right to suspend or terminate your account if we believe that you have violated these Terms.
4. Product Information
- Availability: While we make every effort to display accurate information regarding the availability and prices of products on the website, all products are subject to availability. We cannot guarantee that items will be available at the time of your purchase.
- Product Descriptions: We strive for accuracy in all product descriptions, images, and details. However, we do not warrant that the information on the website is error-free, complete, or current.
- Pricing: All prices are listed in Indian Rupees (INR) or the local currency applicable to your country. Prices may change at any time without notice. For Indian and International customers, the listed price is inclusive of GST. Sales taxes, customs duty and shipping charges are not included in the listed price and will be calculated during checkout if applicable.
5. Orders and Payments
- By placing an order through our website, you are offering to purchase a product on the terms stated in these Terms and Conditions. A contract is not formed until we confirm acceptance of your order.
- Payment: Payment can be made through credit/debit cards, net banking, and other available payment gateways. Your order will be processed only after the payment is confirmed.
- EYZNORA reserves the right to cancel any order for reasons including but not limited to product availability, payment issues, or errors in pricing.
6. Shipping and Delivery
- Shipping Methods: We offer various shipping options depending on your location. The shipping charges will be displayed during checkout.
- Shipping Time: Orders are typically shipped within 1-3 business days. Delivery times may vary based on the destination, and international shipments may take longer due to customs clearance procedures.
- Customs Duties and Taxes: For international orders, the customer is responsible for any customs duties, taxes, or additional charges imposed by their local government.
- Delivery Issues: EYZNORA is not responsible for delays in delivery caused by third-party delivery services or customs procedures. Please track your order through the provided tracking number.
7. Returns and Exchanges
For detailed information on returns, exchanges, and refunds, please visit our Return and Refund Policy.
- Eligibility for Return: You may return products within 7 days of receipt if they are unused, unworn, and in their original packaging with all tags attached.
- Exchanges: If you wish to exchange an item, you must first return the original product and place a new order for the replacement item.
- Non-returnable Items: For hygiene reasons, we do not accept returns on opened skincare products, lingerie, or jewellery.
8. Refunds
Refunds will be processed once the returned product has been received and inspected. The refund will be issued to the original payment method, and it may take 7-10 business days for the refund to be reflected in your account.
- Refund Eligibility: Refunds will be issued for defective, damaged, or incorrect products. For all other cases, refunds are subject to the return conditions outlined in our Return and Refund Policy.
9. Privacy and Data Protection
- Data Collection: Your use of the website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
- Customer Registration: By creating an account with EYZNORA, you consent to our collection of personal details, including your name, email address, shipping address, and any other data required for processing orders.
- Security: We take reasonable measures to protect your information, but we cannot guarantee absolute security of data transmitted over the internet.
10. Intellectual Property
- Ownership: All content, including but not limited to text, images, graphics, logos, and software on the website, is owned by EYZNORA or its affiliates and is protected by intellectual property laws.
- Use of Content: You may use the content solely for personal, non-commercial purposes. Any unauthorized use, reproduction, or distribution of our content is prohibited.
11. Customer Conduct
- You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others.
- You may not engage in activities such as transmitting harmful or disruptive content, engaging in fraud, or violating any laws.
- EYZNORA reserves the right to terminate access to our website for users who violate these Terms.
12. Limitation of Liability
- Website Use: EYZNORA makes no representations or warranties regarding the functionality or availability of the website. Your use of the website is at your own risk.
- Product Limitation: Our liability for any product purchased is limited to the price you paid for the product. EYZNORA is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the products or services.
13. Indemnity
You agree to indemnify, defend, and hold harmless EYZNORA and its affiliates, officers, employees, and agents from any claim, liability, loss, damages, and expenses (including legal fees) arising from your use of the website or violation of these Terms.
14. Governing Law and Jurisdiction
- These Terms and Conditions are governed by and construed in accordance with the laws of India.
- Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala, India.
15. Force Majeure
EYZNORA shall not be held liable for any delay or failure to perform under these Terms if such delay or failure is caused by events beyond its reasonable control, including natural disasters, war, terrorism, or government actions.
16. Termination
EYZNORA reserves the right to suspend or terminate your access to the website at its discretion if you violate these Terms or engage in fraudulent activities.
17. Modifications
EYZNORA reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically. Continued use of the website after such changes constitutes your acceptance of the updated Terms.
18. Contact Information
If you have any questions or concerns about these Terms and Conditions, or if you need assistance, please contact us at:
- Email: info@eyznora.com
- Phone: 01169266394
Thank you for choosing EYZNORA. We are committed to providing you with an exceptional shopping experience, and we appreciate your trust in our luxury maternity products.
